A CRM that remembers every regular.
Profiles build themselves from bookings and tickets: visits, spend, allergies, favourite dish, VIP. The host greets them like regulars because the card is already open.
Included in · Main & Chef’s Table
Alex Morgan
VIPNotes and past visits stay together in the guest profile.
No one types a profile
A reservation creates the card. A paid ticket adds spend, dishes and the date. Allergies travel from the book to the kitchen ticket without a second form.
Explore the connection: Point of saleOrder #024
Illustrative amounts in EUR
Add dishes and see how they build the ticket.
The room has a memory
Last seen, lifetime spend, favourite wine, notes from the last host. The waiter does not have to ask “have you been here before?” like a stranger.
The list you actually own
These guests are yours, not a marketplace’s. Segment them later for a Tuesday campaign. Export them if you ever leave.
How it works during service
- 01
They book or they walk in
Either way a card exists before the first course. Name, party, notes.
- 02
The ticket writes the rest
What they ate, what they spent, whether they tipped. The card gets richer without a CRM intern.
- 03
Next visit is shorter
The host opens the card. The kitchen already has the allergy. Marketing already has the segment.
What you can manage
- Cards from every booking and every payment
- Visits, spend, VIP flag and last seen
- Allergies and notes on the guest, not the night
- Favourite dish and wine, learned from tickets
- Opens from reservations, POS and campaigns
- Yours to export. Never rented out